As experts in the loss prevention industry, we provide retailers, restaurants, and franchisors with the guidance to build effective loss prevention, compliance, and brand standards programs. We’re leaders in providing mystery shopping, compliance and customer experience solutions for the apartment, leasing and property management industries. The company seeks shoppers for price checks, on-site audits, compliance audits, and traditional mystery shops. Instant Audits Submit instantly to HQ at the touch of a button; Image Audits Insightful audits backed up with imagery; Video Audits Utilize the power of video in your auditing; Website Audits Analyze your speed, SEO & customer journey; Action Management Plans Automatically escalate issues to the right departmentMystery shopping is a valuable tool that is very cost-effective & easy to deploy among many other sophisticated risk management & auditing tools to identify risks of an organisation. Employing over 100 full-time, dedicated developers and product specialists across the US and Europe, our products such as the Shopmetrics mystery. Mystery shopping jobs are pretty plentiful, too. EXCLUSIVE SERVICES. Mystery shopping in a retail, hotel or restaurant environment helps identify gaps in service and improve the customer experience. In the banking and financial services industry, the more services you sell to customers, the more likely they are to be loyal. It is also used to coach staff about specific activities, change behaviors, and have a direct impact on sales. Ok. Solutions Mystery Shopper Services is a division of Business Evaluation Services which is a full service market, guest satisfaction and compliance audit company. HS Brands ได้ดำเนินธุรกิจผ่านการเปลี่ยนแปลง การเติบโต และประสบ. Compliance Solutions (HK) Limited. scanman1 2k 9y . It has a variety of questions mixed into the same questionnaire. 2. Our Reach. Don't tar Compliance Solutions with the same brush. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry. The well-trained Shopper will act like a customer; your employees will never know about this activity. March 09, 2015. Reply. Like This. 800-711-2706. S. Auditor. Face to Face Interviews. mystery shopping, employee and resident surveys, and reputation management solutions. scanman1 2k 8y . You will have 24/7 access to all of our comprehensive online reports and statistics within 48 hours of our complete assessment of your restaurant. However, sometimes collecting data and understanding what is taking place, or discovering what needs attention, is not enough, you need action and to create accountability for areas in non-compliance. They are gone, and good ridance. Compliance & Responsible Sales. The firm should have mystery shopping experience. This award is voted on by people who complete mystery shopping jobs, and it means BARE was one of their favorite companies to work for. They give feedback on things such as product selection, cleanliness of the facility, customer services, and more. • Sales enthusiasts are prepared. Solutions — Mystery Shopper. We are award-winning members of. For example: A retail company mystery shopping solution can find that customer support via chatbot is seeming to be difficult and the shopper is unable to get the help they desire. HS Brands Global is a leader of Mystery Shopping research that has a branch in Thailand. Like most business partnerships, when you begin shopping around for a mystery shopping company, you put in a request for proposal. The best mystery shopping programs follow a rigorous quality assurance process. These two companies are not the same. Profile; 290 posts; September 24, 2014 03:03PM. 6. Don't tar Compliance Solutions with the same brush. Contact us at (763) 525-1460. A mystery shopping program can focus on any customer-facing aspect of the bank experience. 4. We are present in 350+ cities in India with over 1,00,000 mystery shoppers registered with us - With experience in 15+ industries, we’re here to help you understand and device a customer centric approach for your service/product delivery. It involves trained individuals, known as mystery shoppers, who visit your locations and assess various aspects of your business, such as customer service, cleanliness, and overall brand consistency. BES has been a national mystery shop provider since 1996. By monitoring agents for errors in compliance, organizations will mitigate the risk of. I read through the posting and it is IDENTICAL to the one previously offered by franchise compliance inc. Once an agent is engaged, they are supported every step of the way: before, during, and after their field work. Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. Ensure seamless multi-channel experience. Measure customer experience. Integrates with existing mystery shopping apps and software solutions. Using on-demand digital tools and professional drivers with a 97% 1 on-time service record, we keep your back office running smoothly. Don't tar Compliance Solutions with the same brush. All auditing — including mystery shopping — requires good communication, negotiation, and report writing skills. ·‡§—· ¯Ÿ¿/³•ïÝ$ ¿ÐTyÔ !›ä¶#¼×Å sä" %p ÊØ’#50ÄèOêÓÞ‰ø†ÿ6K©*v (àá Hªrú¬ùsíœ=ç/e€ ˜É. EPMS (Ellis) has apartment shops where you ask ADA compliance questions. Once you’re on the plane, it’s a good idea to sample the available amenities onboard. Compliance Solutions Check is in the Mail. Intouch Insight is the most technologically advanced Mystery Shopping service provider in North America with the expertise and knowledge to build tailored programs that can help you evaluate your brand service standards. Advanced Feedback is an experienced and professional mystery shopping company with over 25 years and 2 million surveys delivered. Get the complete, unbiased picture of your brand performance at every location by measuring the service you provide against the standards you have set with Intouch's Mystery Shopping Services. Has there been anyone who has done the carpet cleaning shop with Compliance Solutions and not been paid (Assuming all directions. Compliance Solutions is a leading provider of digital legal and compliance solutions. Telephone Mystery Shopping evaluates call centers or individual locations. Mystery Shopping Solutions specialises in Mystery shopping for the transport and retail industries. May 2023 November 2022 September 2022 January 2022 December 2021 November 2021 June 2021 May 2021 April 2021 March 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August. Elite CXS’ Telephone-Based Mystery Shopping will allow you to continuously and accurately understand the customer call experience: wait times, hold times, representative friendliness, professionalism and knowledge, as well as call resolution and offline follow-up. BARE hires mystery shoppers to do in-person or over-the-phone customer chat or video visits. Employing over 100 full-time, dedicated developers and product specialists across the US and Europe, our products such as the Shopmetrics. Profile; 152 posts; March 10, 2016 02:06AM. . com. Mystery shopping programs provide a detailed competitive analysis. Through the use of on-site mystery shoppers, you can gain in-valuable insight into how your customers feel about doing business with your company as well as their overall level of satisfaction of the customer. Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure the quality of sales and service, job. I have completed about a dozen shops for them, and. Mystery shopping compliance audits play an important role in motivating your teams, while helping you to maintain the quality of customer relations at the heart of your. More Discussions About Compliance Solutions Worldwide (All Companies) JustJenna 250 9y . scanman1 2k 9y . Market Force does mystery shopping for restaurants, stores, and banks. and Canada,. In addition to mystery shopping services, we’re your source for customer satisfaction studies, compliance audits and employee satisfaction programs. As one of the best international mystery shopping companies, we have been market leaders in CX Management for 26+ years with a global coverage in 100+ markets. Competitor Mystery Shopping; Action Management Plans; COMPLIANCE AUDITING. 702. Mystery shoppers now ensure much more than integrity as they provide 3rd party evaluations of all customer-facing operations. Upon completion, the tool will provide you with a quantifiable evaluation of the OSHA and HIPAA compliance risk to your facility. They are gone, and good ridance. Take a look. I was scheduled by Liz Marotta through CTCSS and the shop is with Compliance Solutions. Power and works in more than 30 different types of industries ranging from Automotive to Restaurants and many others. I've worked with Frontline Focus (Indonesia) since 2010. See our solutions for customer experience, mystery shopping, online reputation management, brand compliance, and loss prevention. Whether it’s testing compliance with regulations or evaluating how well staff members interact with customers, mystery shopping is a valuable tool for any business looking to improve and maintain high levels of customer satisfaction. Compliance Solutions Worldwide (19 Discussions) Confero (110 Discussions) Consumer Connection (14 Discussions). Comprehensive mystery shopper reports and analysis. Overall customer experience. From setting up fictional business identities and securing competitive products, to speaking the lingo and asking the right questions at the right time. Compliance is the act of adhering to a certain set of rules, laws and obligations that apply to a business’ operations. Login. Profile; 290 posts; September 24, 2014 03:03PM. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. Compliance Auditors are professional, well presented and observant. Monitor your customers & adapt to their needs. I was paid in just. August 30, 2017. Reply. your branches are performing at their best and pinpoint possible areas of improvement. Whether you’re looking to assess store compliance, analyze opportunities for improvement, or observe and gather information from a retail store, these top seven mystery shopping apps of 2023 have you covered. Reporting and analytics. Profile; 740 posts; August 23, 2012 07:52PM. scanman1 2k 8y . Sales &. I was paid in just. Telephone mystery shoppers use the same scenario every time, which gives every call. Mystery Shop for us. D. Profile; 290 posts; September 24, 2014 03:03PM. Compliance Evaluations Video Evaluations Governance Evaluations. Mystery Shopper Magazine. Mystery Shopping Company Discussion;. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE unlocks your company’s potential to: • Win New Business • Develop Unique Services • Maximize Staff Efficiency • Obliterate the Competition It’s time for your technology to go world class – It’s timeRead more 419. The Mystery Shopping service company will collect and process the data from this questionnaire, summarize all the information and report the results of the. Mystery Shopping Services. Mystery Shopping Company Discussion;. The world’s largest brands trust Ipsos for Mystery Shopping, because our programmes are better designed, better executed and drive better impact. ^K03«šÁÑa8 _®ä]žB®µ æÏú_‡ª^ìϨk& i $Ùò‡ î#@'îÁ$ Èwª‹’m l‹±l>áRõ6Û·»Û÷Ý,fµ|ÿûkùÿýùÂÛ>Lê5Àèla2vÙfö. Recording your mystery shopping experiences makes the management of your assignment much easier when you consider all of the benefits. Mystery Shopping consumer watchdogs to measure the quality of customer service and to collect information about products and service delivery against your own specific standards and expectations. และการวัด ความพึงพอใจของลูกค้า. Don't tar Compliance Solutions with the same brush. . Protect your brand and uphold operating standards, laws, and regulations with confidence. Mystery shopping is a method for recording and measuring the customer service experiences, sales team performance, or customer-facing business environment. Training. Become A Mystery Shopper INVESTIGATOR LOGIN: Shoppers & Panelists Become An Editor or Scheduler. Why Choose Us. Besides on-site and online mystery shopping, it also offers competitive studies, customer surveys, brand support and compliance audits. maintain and build your brand by inspecting and reporting on your dealerships’ compliance to the. For this assignment, the assigned shopper will perform an ANONYMOUS audit of the assigned 9Round franchise location and staff and will report on any deviations from standard 9Round protocol and compliance as described. Secret shoppers allow you to see the internal operations of your hotel or resort from a guest’s perspective. We design and customize a wide range of services, from mystery shopping to customer surveys to brand reputation monitoring. We can send people in during weekdays, weekends, early, and late to see if there are any differences. Mystery Shopping Company Discussion; Compliance solutions?. S. Ellis Property Management Solutions February 10, 2014. Confero. Ready to learn how to get paid to shop? This post. +1 310 796 0080. Mystery Shopping Company Discussion;. Upsells. Lesson 3: Communicate Clearly and Focus on Results. With recorded telephone mystery shopping reports, you can hear what your employees are saying to the customer. They are gone, and good ridance. However, due to regulations, compliance requirements and complexity of product offerings, employee interaction with your customers is a crucial component. 01 88 89 88 89; contact@smice. Sign in Client portal. Whether you’re looking to assess store compliance, analyze opportunities for improvement, or observe and gather information from a retail store, these top seven. In a refreshing change of pace, I've recently noticed several CORI shops with fees larger than normal. Our mystery shoppers work can evaluate your service across all industries and channels – any way a customer can interact with your brand. 75 different industries, which shows that shoppers gain mystery shopping experience in multiple industries and thereby preserve their anonymity while honing their skills and professionalism. intercept interviewers and compliance auditors, with 100% market. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Social Media Listening & Reputation Management, and Loss Prevention, Compliance and Auditing, we. Subscribe to our newsletter dedicated to mystery shopping. Mystery Shopping Checklist is a questionnaire that shoppers use to provide information after completing a shop inspection. Profile; 2,107 posts; March 05, 2015 11:55AM. Our solutions seamlessly integrate NPS and CSAT surveys and Operational Audits & Inspections with mystery shopping data to get the complete picture. Reply. Map the customer journey. Profile; 2,107 posts; March 05, 2015 11:55AM. REQUEST A. Becoming a Shopper has several advantages, including: Making extra cash on the side. We provide end-to-end Customer Experience measurement program, client service, and platform capabilities gained over 27 years. Allow us to ensure that your business remains profitable while increasing. January 17, 2012. Our mystery shopping programs play a pivotal role in. annelehman 250 9y . We have vast knowledge in multiple industries and provide custom-designed CX platforms with a full set of APIs. Workers can score everything from free food to extra money when they work for a mystery shopping company. Mystery Shopping is one of market research tools for measurement of customer service quality, regulatory compliance or data collection related to specific products and services by sending anonymous customer or Mystery Shopper to evaluate your services. Sales & Compliance. Mystery Shopping Company Discussion;. Profile; 290 posts; September 24, 2014 03:03PM. Sutter Marketing. Mystery Shoppers are recruited to visit stores, restaurants, showrooms, venues, outlets, call centers and even online sites… in fact anywhere that customers interact with a business. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Social Media Listening & Reputation Management, and Loss Prevention, Compliance and Auditing, we design curated. Leverage BARE International’s 35+ years of experience that has taken this tried and true method to new levels to evaluate your customers’ experiences. The world’s largest brands trust Ipsos for Mystery Shopping, because our programs are better designed, better executed and drive better impact. For example, as opposed to having a separate mystery. When you can’t be everywhere, trust Shiftsmart mystery shoppers for incomparable market research and retail intelligence. Panel Research. Elite CXS’ Telephone-Based Mystery Shopping will allow you to continuously and accurately understand the customer call experience: wait times, hold times, representative friendliness, professionalism and knowledge, as well as call resolution and offline follow-up across your phone-based touchpoints, including omni-channel initiatives. So, Sutter shoppers, here's my question: Do they ever schedule anything else?. and Canada, along with a global partner network. Disadvantages of Mystery Shopping Service Expenses There is a cost to doing Mystery Shopping. We’ve been going for over 30 years! Over 350,000 mystery shoppers on our panel and full UK and Ireland coverage. Join our agency of over 1 million mystery shoppers working with the world’s best brands in 80+ countries. and Canada, along with a global partner network. Instant Audits; Image. They are gone, and good ridance. Reply. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Profile; 2,107 posts; March 05, 2015 11:55AM. Mystery shopping offers insight into how employees are responding to brand promise and SOPs, which allows for better coaching. Average American works 44 hours per week. That time, the payment for this month visit will be paid on 25th of the next month, but since 2012, the payment delayed to 25th next 2 months or even until beginning of the third month. Align with your business objectives and target audiences with quality data offered by SeeLevel HX’s tailor-made market research programs. totterman 9y . Conclusion. BestMark is the largest mystery shopping company and it has an amazing reputation. Now do the math! $92,928 per year. In order to assess the data that will be coming in from the field, you will need a model to measure it against. Enhance customer experiences, and increase customer loyalty, advocacy, and transaction values with our custom mystery shopping, customer satisfaction surveys, and compliance audit solutions. (Source). We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. Moreover, we also want to make. Loss Prevention & Compliance + Customer Service Quality Assessments. Because it requires preparation time to select and train a qualified shopper that meets the target customer group of a certain business, a charge for products or services, and a quality control process with a summarized report. And hardly anyone loves a pop quiz. and Canada,. 2. GBW endeavours to protect our Mystery Shoppers from these fraudulent acts, by alerting consumers and working with the relevant law enforcement authorities to prevent and prosecute the offenders. A mystery shopper is assigned a task by an agency, to go and visit store X within the next week. 407-710-CXCX (2929) Register As A Mystery Shopper; Client Login. Dress appropriately and act as a normal shopper. Elite CXS’ mystery shopping and video mystery shopping solutions are designed to ensure your service standards and customer experience are met through active measurement of service staff and their execution against the ideal service process. I read through the posting and it is IDENTICAL to the one previously offered by franchise compliance inc. Profile; 192 posts; August 03, 2019 04:18PM. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry. Mystery Shopper Magazine. maintain and build your brand by inspecting and reporting on your dealerships’ compliance to the. What is Mystery or Secret Shopping? Wikipedia defines Mystery Shopping as:. More Discussions About Compliance Solutions Worldwide (All Companies) JustJenna 250 9y . With that in mind, positive reinforcement helps alleviate the stress. Intouch Insight is a legitimate mystery shopping company, in business for over 20 years. As the largest Mystery Shopping provider in the world, we offer solutions, from the “ classic” mystery shops to crowd-sourced micro shops – that are robust, reputable, and reliable. Fieldwork Support Services. Just signed up with Sutter Marketing, and I'm looking at their Job Board. We have immense experience, global coverage, extensive measurement capabilities, powerful and intuitive reporting and analytics platforms. For over 27 years, across sectors, geographies, and channels we’ve been catering to our clients’ specific needs through our unique capabilities. Don't tar Compliance Solutions with the same brush. January 17, 2012. EPMS is a mystery shopping company. Mystery Shopping Solutions. hk. Our expertiseMystery Shopping is a process of visiting a retail store, restaurant, bank branch, or any such location by a person with the objective of measuring the quality of customer experience, usually used by organizations and businesses to evaluate their employee performance, to confirm compliance in the workplace, to collect the information to. Analyze. Mystery shopping occurs when a third-party company hires individuals to visit or contact a shop, restaurant or another service while posing as real customers. There are 2. totterman 9y . If the objective and evidenced based questions are the only KPI’s that score for the overall report. Find out how Elite CXS can help you grow your business and delight your. Mystery Shopping Solutions - Compliance SolutionsMystery Shopping is a process of visiting a retail store, restaurant, bank branch, or any such location by a person with the objective of measuring the quality of customer experience, usually used by organizations and businesses to evaluate their employee performance, to confirm compliance in the workplace, to collect the information to. I was paid in just. Therefore, many businesses use Mystery Shopping to check new products and services as well. The service is free to join and you just might be matched up with mystery shopping gigs for some of the world’s. This is after years in the field and becoming certified as a mystery shopper. Maybe they are paying shoppers now, but they got away with it, and there is nothing to stop them from using this business model again and again. Launching a new product or service always carries risks. While audits are more formal and informed, mystery shopping is a discrete activity where no one is aware of this activity, acting as a surprise audit for the. Be sure to check Shopmetrics and Sassie for opportunities in your area. Mystery shopping done properly is an incredibly effective method to improve customer service programs. We serve some of the top multi-location dine-in, quick-serve, and fast. Mystery shopper services help big and small businesses enhance the customer experience. Get Quality Analysis of your Brand experience and operations. S. Profile; 740 posts; August 23, 2012 07:52PM. An example of this would be if a. Most of the time you’ll be reimbursed. KODOhub application to monitor activity and capture data directly from our evaluators. Design. 688. Our mystery shoppers, experienced in compliance visits, deliver detailed reports that can be consulted within 48 hours, enabling you to implement corrective actions in the field as quickly as possible. Profile; 2,107 posts; March 05, 2015 11:55AM. Related: 20 Side Jobs You Can Do While Also Working Full. เชี่ยวชาญวิธีวิจัยด้าน. Browse our directory of mystery shopping companies here. I was paid in just. Mystery Shopping Company Discussion;. The mystery shopping industry has been around since the 1940s and is a nearly $2-billion-dollar-a-year industry. Northridge has found that a Mystery Shopper overlay program can help mitigate the risk of millions of dollars in fines. and Canada, along with a global partner network. Stericycle’s proprietary Compliance Assessment Tool helps identify potential risks in your facility’s OSHA and HIPAA Compliance programs by evaluating your current policies, procedures, trainings, and documentation. anyone work with them? amie068 500 9y . This criteria can involve customer service. Earn an average of $22. Contact Us. Tele-Conference Atlanta 2020 -- In compliance with CDC guidelines this event has been CANCELLED. The average mystery shopper gets paid $22. Note: Ron Welty, President of IntelliShop, serves on the Board of Directors for the Mystery Shopping Providers Association ("MSPA"). I have seen lots of posts of. However, remember that some jobs don´t take you an hour. maintain and build your brand by inspecting and reporting on your dealerships’ compliance to the. While many will then automatically toss out the proposals with the highest quotes, we recommend taking that figure with a grain of salt. 67 per hour. Pinkerton Compliance – No longer valid. Mystery Shopping Company Discussion;. • 81% of mystery shoppers perform fewer than 20 shops a month as part-time independent contractors • Mystery shoppers, on average, perform shops for 3. Bridging gaps in your finances. Food is an emotional part of every individual’s life. Our solutions drive repeat business, loyalty and sales, while turning customers into brand advocates. com. August 19, 2023. I have completed about a dozen shops for them, and. All our Mystery Shopping projects deliver exceptional data that helps to improve customer service and lead to increased revenue. Mystery Shopping. We can answer all these questions for you in a timely and organized way:A mystery shopper is a self-employed evaluator, who seeks to be informed about opportunities to perform projects for third-party clients. Partnering with Undercover Mystery Shopping Consultancy UAE can significantly ease the burden of getting the relevant data needed to improve your business plans further. Help companies improve their customer service. Mail us: 3218 Ellerslie Road, SW, Suite 136, Edmonton, AB, T6X 1A7. June 21, 2017. Industries. Legal and compliance: A frequent and very important role for a mystery shopper is to pose as a young person who's under the legal age requirement to buy certain products from a. Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. S. We are award-winning members of. We specialize in. This is extremely important when trying to find ways to innovate and grow a company’s customer base. 7. Mystery Shopping Checklist is a questionnaire that shoppers use to provide information after completing a shop inspection. Generate enthusiasm among customers by. Profile; 10 posts; November 10, 2012 12:36PM. A mystery shopping report is a useful tool to help your business take action and affect change. It can also be used to analyze regulatory compliance, operational standards, or to gather competitive intelligence. To get in touch, use this form to book a call or you can reach us directly at 1-800-397-3515. Mystery Shopper or Secret Shopper is a regular customer who buys products or uses services from stores regularly. These are quick wins that you want to make sure are being executed. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. However, remember that some jobs don´t take you an hour. Compliance Solutions Occupational Trainers 3980 Quebec Street 2nd Floor Denver, CO 80207 800-711-2706The problem with using secret shoppers to monitor call handling quality is that it's an inefficient, biased, and often ineffective way to truly score how well the sales team is doing. In addition, answers should never be scripted or forced to be selected from a pull-down menu. Shiftsmart has access to over 400,000+ workers in over 50 countries to perform quantitative and qualitative evaluations for any business whether it’s in-store, through live chats, and over the phone. The world’s largest brands trust Ipsos for Mystery Shopping, because our programmes are better designed, better executed and drive better impact. Browse our directory of mystery shopping companies here. Deliver physical and digital measurement requirements in over 100 markets around the world using our trained evaluator panel. Brick and mortar stores allow customers to form real life relationships with your brand, but the in-person experience and expectations are much different now. GBW’s CX e framework is the result of our unique ability to combine physical measurements with digital Platformation™ capabilities. Email gary. 75 different industries, which shows that shoppers gain mystery shopping experience in multiple industries and thereby preserve their anonymity while honing their skills and professionalism. This is my 3rd casino shop with this company and I will NEVER shop for them again. An operation that lured. Profile; 2,107 posts; March 05, 2015 11:55AM. We evaluate sales. Services. It all started as a way to evaluate the performance and integrity of employees. Without the reports that mystery shoppers submit, companies would be missing out on important. With a 400. Our Mystery Shopping solution entails sending people, also known as secret shoppers, to sales locations such as showrooms, stores, and hotels to conductMystery Shopping Consulting Services in Egypt & Middle East. At the end of a lot of mystery shopping, I may have to report my findings to the institution’s manager. AUDIT (888. Our proven global approach delivers consistent, accurate results. Just signed up with Sutter Marketing, and I'm looking at their Job Board. Measure. We provide innovative strategies to ensure comprehensive solutions to various business challenges. Detailed knowledge of higher education compliance standardsCompliance Audit Customer Satisfaction HS Brands Market Research Mystery Shopping News & Update Shopper Guide. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U.